Academic Related Regulations and Appeals

This section covers University regulations concerning appeals, complaints, the conduct and discipline of students; dignity at work and study. These are:

Academic appeals

Academic Appeals are a way of asking the University to review a decision taken by an Examination Board or equivalent body. This is normally a decision which affects a student’s progression from one year to the next (eg exclusion from a programme of study) or in respect of the award at the end of a student’s degree studies.

An appeal cannot be made simply of the basis of being unhappy with the decision of the Examination Board or disagreeing with a mark that has been given. An appeal which questions the academic or professional judgment of those charged with the responsibility of assessing a student’s academic performance or professional competence is not permitted. Instead an appeal must be based on at least one or the four grounds for appeal recognised by the University in Regulation XIX (Academic Appeals).

Student Complaints

The University defines a complaint as ‘an expression of dissatisfaction by one or more students about the University’s action or lack of action, or about the standard of service provided by or on behalf of the University’. (This does not include complaints relating to examinations or assessments or exam board decisions – see Academic Appeals.) Most complaints can be resolved informally. If you have a complaint you should let the School know as soon as possible, and in any case within eight weeks, of the events or actions (or lack of action) which have prompted the complaint so that it can be investigated without delay. As part of the University’s commitment to the student experience, complaints about the standard or quality of academic programmes, services and facilities are taken seriously. It is expected that complaints will be dealt with promptly and efficiently, investigated thoroughly and objectively, resolved satisfactorily taking on board any feedback.

Conduct and Discipline of Students

The University’s Regulation XVII, Conduct and Discipline of Students is relevant to all students.

The University requires that every student shall maintain at all times and in all places an acceptable standard of conduct and shall comply with regulations made by the University or by the authorities of any institution or organisation which a student may be required to work in or visit as part of his or her prescribed programme of study. Senate has the power to expel or to suspend or to exclude from programmes of study or to impose a fine or other lesser penalty upon any student found guilty of misconduct or breach of discipline. Senate’s power in this matter is delegated through Regulation XVII and through the Student Conduct and Discipline Committee to University Student Disciplinary Panels.

Regulation XVII sets out what the University defines as misconduct, the process for handling cases of misconduct and the extent of penalties that can be applied.

Students should familiarise themselves with what is defined as misconduct to avoid breach of the regulation but, in particular, attention is drawn to Point 8(k) below in respect of academic malpractice and cheating in examinations.

Point 8(k) involves the possession of unauthorised material or the use or attempted use of unauthorised or unfair means (including academic malpractice such as plagiarism or collusion with other students or fabrication or falsification of results) in connection with any examination or assessment;

For guidance on avoiding academic malpractice please refer to the Academic Malpractice section in this handbook.

Dignity at Work and Study Policy

The University’s Dignity at Work and Study Procedure for Students applies to all students.

The University of Manchester does not tolerate any form of harassment, discrimination or bullying. If you believe that you are being bullied or harassed you can receive confidential professional advice to help deal with the issue and ensure that you are getting the support you need.

The University’s Student Support website offers a Report and Support tool to speak to an Adviser or anonymously report bullying, harassment, sexual harassment and discrimination.

Advisers can provide support and guidance on the options available to you.