University-wide support
Staying well and maintaining a balance between your academic and personal life is essential to ensure you get the most out of your university life experience.
For local advice and guidance, visit the Student Support Hub located in AMBS 2.091, or email us at: ambs.hub@manchester.ac.uk
To ensure that you are able to take steps to deal with any difficulties that may arise, the University has a range of student support services available, which include 24/7 mental health and wellbeing support and Six Ways to Wellbeing resources.
The Counselling & Mental Health Service
If you experience issues of a personal nature (rather than academic), our Student Support and Wellbeing team in Student Support Hub will be able to offer you advice and guidance.
It may be that we refer you to the University’s Counselling & Mental Health Service, and they may be able to refer you to other sources of professional or practical help if needed.
Alternatively, you can also make a self-referral, and contact the Counselling & Mental Health Service independently. The Counselling & Mental Health Service offer a range of workshops, groups, 1-1 appointments and other resources to help you. For more information and to book and appointment, visit the Get Help page.
The University of Manchester Conselling & Mental Health Service is located on the 5th Floor of Crawford House. You can also contact the Counselling & Mental Health Service via phone for advice or general enquiry on 0161 275 2864 between 9am and 4.30pm (Monday-Friday), or via email to counselling.service@manchester.ac.uk
If you feel in need of more immediate support and urgent support outside of the Counselling & Mental Health Service working hours, visit the Help in A Crisis page.
6 Ways to Wellbeing
When it comes to your wellbeing, a small action can make a big difference. The University of Manchester’s six ways to wellbeing will help you make positive changes to keep feeling good and living well.
The six ways to wellbeing are connect, give, take notice, be active, be healthy, as well as learn and discover.
The great thing about the six ways is that you don’t have to do all of them – and some activities, such as going on a walk with friends, allow you to do more than one at once. It’s important to find a blend of things that fits with your lifestyle yet stays fresh and varied, keeping you inspired.
More details about each of the 6 Ways to Wellbeing and actions that you can take can be found on the Student Support website.
Disability Advisory and Support Service (DASS)
Disabled students make up over 19% of the University of Manchester students, and we’re proud to offer an accessible and inclusive service. DASS provides equity of services to everyone, regardless of age, disability, gender, gender identity, race, religion, belief and sexual orientation.
DASS provides practical support by working with you to identify the practical adjustments you need to enable you to succeed in your studies and your overall University experience.
The DASS is located on the 2nd Floor of University Place. Contact the DASS team via phone on 0161 275 7512, or via text (only for d/Deaf students) to 07899 658 790, or via email to dass@manchester.ac.uk
Visit the Disability Advisory and Support Service website to find out more about our services, who is eligible for support, and how to access support.
If you are already registered with the DASS and wish to enquire about how your support requirements are put in place, please contact the AMBS Disability Coordinator at ambs.dc@manchester.ac.uk
Student Services Centre (SSC)
The Student Services Centre is the University's point of contact for a large range of the administrative tasks you need to carry out during your time here as a student. The Student Services Centre can offer all sorts of help and advice about tuition fee assessments or payments, visas and immigration, Council Tax, examinations, graduation ceremonies and a variety of student-related documents, including student cards and bank letters.
The Student Services Centre is located at Burlington Street, and is open Monday to Thursday, 9am to 5pm and Friday 10am to 5pm.
For contact details and instructions on how to obtain different documents, please visit the Student Services website.
Financial welfare
You can find more information about bursaries, grants, the Student Loan Scheme, the Cost of Living Support Fund and other financial assistance which may be available to undergraduate students from the Student Services Centre.